Privacy Policy

1. Introduction

Welcome to Alborz Fitness Limited. We are committed to protecting the privacy and security of our clients. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your personal information is protected. By using our services and accessing our website, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are dedicated to safeguarding your personal information with the utmost care and responsibility.

2. Information Collection

At Alborz Fitness Limited, we collect personal information to provide and enhance our fitness services. The types of personal information we collect include: Names: To personalise your experience and address you correctly in communications. Phone Numbers: To contact you with updates about your classes, offers, and any changes to our services. Email Addresses: To send you newsletters, marketing materials, and other information that may be of interest to you. Payment Information: To process payments for our fitness classes securely. We collect this information through various means, such as when you register on our website, sign up for a class, or make a purchase. Providing your personal information is voluntary, but certain services may not be accessible without it.

3. Use of Data

Alborz Fitness Limited uses the collected data for various purposes to enhance your experience and improve our services. Specifically, we use your information for: Marketing Purposes: We may use your contact details to send you promotional materials, class schedules, and special offers that might interest you. However, you will have the option to opt-out of such communications at any time. Service Personalisation: By understanding your preferences and history with us, we can tailor our services to better meet your needs and improve your overall experience with Alborz Fitness Limited. Communication: Your contact information allows us to communicate with you regarding your class bookings, answer your queries, and provide you with important updates about our services. We ensure that your payment information is used solely for transactional purposes and is not used for marketing or shared with third parties for their marketing purposes.

4. Sharing of Data

Your privacy is important to us. Alborz Fitness Limited only shares your personal information with third parties under the following circumstances: Third-party Services: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. All such third parties are obligated to maintain the confidentiality of your information and are prohibited from using your data for any other purpose. Legal Requirements: We may disclose your information when required by law or in the belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Alborz Fitness Limited, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the Service or the public. We will never share your payment information with third parties for their marketing purposes.

5. User Rights

You have certain rights concerning the personal information we hold about you. These include the rights to: Access: You have the right to request access to the personal information we hold about you. Correction: If you believe that any information we have about you is incorrect or incomplete, you have the right to request a correction. Deletion: You can request that we delete your personal information from our systems. To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Alborz Fitness Limited may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. These technologies are used to enhance your experience by remembering your preferences and settings and providing personalised content.

7. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption, secure servers, and limited access to your personal data by our employees.

8. Changes to the Privacy Policy

Alborz Fitness Limited may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes to how we treat our users' personal information, we will notify you through the email address you have provided us, and/or by placing a prominent notice on our website.

9. Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Alborz Fitness Limited 34 Coombe Lane, Raynes Park, London, SW20 0LA 02038274116 We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.